If you want an unsecured loan from a large U.S. bank, the Citi® Personal Loan is one option you can consider.
You apply for a fixed amount and repay it in fixed monthly installments. You can start the process online or by phone and get a quick decision in many cases.
In this guide, you will see how the loan works, what rates you may see, who can apply, and how to contact Citibank for help.
What Is a Citibank Personal Loan?
A Citi Personal Loan is an unsecured installment loan offered by Citibank, N.A. in the United States.
You do not provide collateral, and you repay the balance in fixed monthly payments over a set term.
Citi lets you choose a loan amount starting from about USD 2,000, with repayment terms typically between 12 and 60 months, subject to approval.
Common uses include debt consolidation, home improvement, unexpected expenses, and other personal needs.
You are not allowed to use the funds for post-secondary education or business purposes, and you usually cannot use the loan to pay off certain existing Citi products such as specific Citi credit lines.
Citibank Personal Loan Rates and Key Costs
Recent information from Citi shows that the annual percentage rate (APR) can start at around 9.99% and go up to about 19.49%.
The lowest APRs usually assume excellent credit, a mid-range term, and enrollment in automatic payments from a qualified account.
One important point is that Citi promotes this loan as having no origination fees and no prepayment penalties.
You also do not pay hidden setup fees, so the main cost you focus on is the interest itself.
Basic Eligibility and Requirements
You must be at least 18 years old in most U.S. states, and 21 years old in Puerto Rico.
You apply as an individual borrower, as Citi does not allow co-applicants on this personal loan product.
Some existing Citi credit card customers who have been with Citi for less than 12 months and have no Citi deposit account may not qualify.
If you decide to move ahead and submit a full application, Citi will perform a hard credit inquiry, which can impact your credit score.
Simple Citibank Personal Loan Application
Citibank presents the application process in three basic steps. The idea is to let you see a rate quickly and receive funds soon after approval.
Step 1: Check Your Rate
You start by visiting the Citibank Personal Loan page and clicking on “Check your rate”.
You enter basic details such as your name, contact information, income, and the amount you want to borrow.
If you are already a Citi customer, you can log in with your online banking credentials. This may pre-fill some information.
Step 2: Complete and Submit the Application
If you like the estimated rate and terms, you move on to the full application.
Here, you give more detailed information about your employment, income, housing, and financial profile.
You also review disclosures and consent to electronic delivery of documents if you apply online.
Step 3: Receive Your Funds
Once your application is approved and you accept the terms, Citi disburses the funds.
If you choose to deposit the money into an existing Citibank account, you can often receive the funds the same business day.
If you send the funds to an external bank account, you usually receive the money within one to two business days, depending on the receiving bank.
Considerations
In some cases, if an external account cannot be used or is too new, Citibank may send you a check by mail, which can take several days to arrive.
After disbursement, you repay the loan in fixed monthly installments over the agreed term.
Enrolling in automatic payments can help you avoid missed payments and may qualify you for a small APR discount, depending on current offers.
Citibank Personal Loan Customer Service and Address
If you prefer to speak with someone, you can also apply by phone. Citibank provides a dedicated personal loan line at 1-833-382-0004, extension 1106.
For general reference, the main U.S. corporate address for Citibank is: Citi 388 Greenwich Street, New York, NY 10013, United States.
For questions specific to personal loans, you should use the personal loan phone line or the secure messaging features in your Citi online banking profile.
On the Citibank website, you will also find a “Contact Us” section where you can see more numbers for cards, deposits, and other products.
Citibank vs Competitors – Personal Loan Comparison
Here’s a comparison to show how Citibank stacks up against a few major competitors.
| Feature | Citibank Personal Loan | Wells Fargo Personal Loan | Discover Personal Loans | SoFi Personal Loan |
|---|---|---|---|---|
| APR range (fixed) | 9.99% – 19.49% | 6.74% – 26.49% | 7.99% – 24.99% | 8.99% – 35.49% |
| Typical loan amounts | US$ 2,000 – 30,000 | US$ 3,000 – 100,000 | US$ 2,500 – 40,000 | US$ 5,000 – 100,000 |
| Repayment terms | 12 – 60 months | 12 – 84 months | 36 – 84 months | 24 – 84 months |
| Funding speed | As soon as same day (Citi account); 1–2 business days to external banks | Often same- or next-business day after approval | As soon as next business day after acceptance | Often same-day funding after approval |
| Minimum credit profile (typical) | Good–very good (around 680+ and existing relationship favored) | Varies; tends to favor good credit, details not always disclosed | Good credit (around 660+; income requirements apply) | Wide range (from fair to excellent), but best rates for strong credit |
| Key strengths | No fees, capped APR at 19.49%, strong option up to US$30k from a big bank | Very high max amounts and long terms, established national branch network | No fees of any kind and long terms up to 84 months | Very high limits, long terms, strong digital experience and member perks |
| Main limitations | Lower max amount (US$30k) and higher minimum credit score; no joint applicants | Higher possible max APR; may require existing relationship for best terms | Lower max amount vs. some online lenders; approval harder with weaker credit | APR can go much higher; origination fee may apply depending on option chosen |
Conclusion – Is a Citibank Personal Loan Right for You?
A Citibank Personal Loan can be a good option if you want a fixed-rate, no-fee loan from a well-known U.S. bank.
You can borrow from around USD 2,000 and choose terms of 12 to 60 months, with APRs that reflect your credit.
You check your rate with no impact on your score, submit a full application if you like the offer, and receive funds quickly after approval.
Disclaimer: This article is for information purposes only and does not provide financial, legal, or tax advice. Loan terms, APR ranges, eligibility rules, and contact details can change at any time, and they may vary by state and customer profile. You should always confirm current rates, terms, and product availability directly with Citibank, N.A. through its official website, branches, or customer service channels before applying or making any financial decision. This content is not affiliated with or endorsed by Citibank or Citigroup.
